l444 apps Privacy Policy
Your personal information is very important to us. This policy explains in detail what information is collected, why it is collected, how it is used, and how securely your information is kept.
1. Introduction and Scope
This privacy policy applies to all services on the l444 apps platform.
l444 apps is a trusted online gaming and betting platform for players in Bangladesh. We handle the information you provide while using our services with the utmost care and responsibility. This privacy policy ("Policy") explains what personal information l444 apps collects, how that information is used and stored, and under what circumstances it may be shared with third parties.
By registering on this platform or starting to use our services, you agree to the terms of this policy. This policy works alongside our Terms and Conditions — both documents together define the relationship between you and us.
2. What Information We Collect
We may collect the following types of information as needed to provide our services.
Information You Provide Directly
Information you provide directly during registration and account management:
- Full name and date of birth
- Email address and mobile number
- Username and password
- National ID or passport number (for identity verification)
- Payment information such as bKash, Nagad, or Rocket number
- Contact address
Automatically Collected Information
Information collected technically when you use our platform:
- IP address and device type
- Browser and operating system information
- Login time and session duration on the platform
- Information obtained from cookies and similar tracking technologies
- Game play history and transaction details
- Page views and navigation patterns
Information from Customer Support
When you contact our support team, the content of that conversation and details of your query may be stored. This helps improve service quality and resolve disputes.
Information from Third Parties
For identity verification or fraud prevention purposes, information received from legitimate verification agencies may be used. This information is handled under the same privacy standards.
3. Purpose of Information Use
l444 apps uses your information only for specific and lawful purposes.
4. Information Sharing and Disclosure
l444 apps never sells your personal information. However, information may be shared in specific circumstances.
Payment Processors
Information needed to complete transactions via bKash, Nagad, Rocket, and bank transfer is passed to the relevant payment providers. These third parties are governed by their own privacy policies.
Technology Service Providers
Limited information may be shared with trusted technology partners for server hosting, data analysis, customer support software, and security services. These providers may only use the information for the specified purpose.
Legal Obligations
Information may be disclosed when required by a court order, a lawful request from an investigating authority, or applicable law. In such cases we provide only the minimum information legally required.
Fraud and Security
Information may be shared with relevant agencies to protect account security and prevent fraud or unlawful activity.
Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such cases.
With Your Consent
For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.
5. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies that improve your browsing experience.
Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to maintain login sessions and keep security features active. These cookies cannot be disabled.
Functional Cookies
Used to remember your language preference, display settings, and other personal preferences. Disabling them will still allow you to use the service, but some features will not be available.
Analytics Cookies
These cookies are used to understand how users interact with the platform. They contain no personal identifying information and are used only as aggregate statistics.
Cookie Controls
Most cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may prevent some important platform functions from working.
6. Information Security Measures
l444 apps uses industry-standard security technology to keep your information secure.
SSL Encryption
All information transferred between your browser and our servers is encrypted using SSL technology.
Password Hashing
Your password is never stored in plain form — industry-standard hashing algorithms are used.
Regular Audits
Our security systems are regularly reviewed and tested.
Access Controls
Only authorised staff can access personal information for specific required purposes.
7. Information Retention Period
How long your information is retained depends on the type of service and legal requirements.
l444 apps retains your personal information only for as long as necessary. Information required for account management is retained while the account is active. If you request account closure, personal information is deleted; however, financial transaction records may be kept for a specified period as required by legal and regulatory obligations.
When information is no longer needed, we securely delete it or modify it so that no individual can be identified from it.
8. Your Rights and Options
You have certain important rights over your own information.
Right to Access Information
You can request to view the personal information stored in your account. Most information can be viewed directly by logging into the account panel.
Right to Correct Information
If any of your information is incorrect or outdated, contact us for a correction. Keeping accurate information is also important for the security of your account.
Right to Delete Information
You can request deletion of your account and associated information. However, some information may need to be retained for a specified period due to legal obligations.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, this can be turned off from your account settings or by contacting us.
To exercise these rights or for any questions about your information, contact our customer support. Our support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.
9. Protection of Minors
All services on l444 apps are for those aged 21 and above only.
l444 apps firmly believes that keeping minors away from online gambling or betting is essential. Registration on our platform requires users to be 21 or older, and age is verified at the time of registration. We do not intentionally collect information from anyone under 18. If we become aware that a minor has opened an account, that account will be closed immediately and any collected information will be deleted.
Parents are advised to monitor their children's online activity. Our responsible gaming section has detailed information on this.
10. Policy Changes and Updates
This policy may be updated over time.
l444 apps periodically reviews this privacy policy and updates it when necessary. When changes are made, the "Last Revised" date at the top of the policy will change. For significant changes, we will notify you via your registered email or through a platform notification.
Continued use of the platform after changes will be taken as your agreement to the updated policy. It is therefore recommended that you revisit this page from time to time. For answers to common questions about various aspects of our site, visit our Frequently Asked Questions (FAQ) section.
11. Contact Us
Contact us with any questions or requests regarding privacy.
Privacy Enquiries
To request access to, correction of, or deletion of your information, or for any questions about this policy, contact us through any of the following channels.